Terms and Conditions

Contract of Service, Prices and Payment:

A 30% deposit is required before any work commences. The balance is payable to West5web once the website or maintenance work is finished and uploaded to the internet.

West5web are happy to make minor alterations to new websites for no extra charge up to 14 days after completion. Any major changes or extra pages required will be subjected to an additional charge.

West5web reserve the right to suspend or terminate the service immediately on any default of payment by the customer.

From time to time parts of the West5web Internet network may be taken off-line for repair or routine maintenance. West5web will endeavour to give as much notice as possible but will not be held liable for any unscheduled downfall in the network due to extraneous conditions including but not limited to acts of god, inclement weather, acts of governmental organisations or power failure.

Service Obligation:

West5web will use reasonable endeavours to ensure a prompt and continuing service to the customer but will not be liable for any loss of data resulting from delays, non-deliveries, or service interruptions caused by circumstances beyond the direct control of West5web or by errors or omissions of the customer. West5web specifically excludes any condition of warranty as to the accuracy of third party information received through the service.

West5web will not be held liable for indirect, economic or consequential loss whatsoever.

Any estimates made regarding dates and time of completion of the services, or any element of the services, are only business estimates and in the event that completion is delayed, no liability direct or indirect or otherwise will accrue to the company.

Any breach of terms and conditions by customers shall lead to a termination of the service with no entitlement to refund.

All fees paid are non-refundable and once registered domain names cannot be changed in their name or extension without the costs due in the registration of a new name with the appropriate registry costs.

Improper Use and Liabilities:

The customer shall acknowledge that he/she will only use the service for lawful purposes. The service must not be used to receive or transmit material which is in violation of any law or regulation, which is obscene, threatening, menacing, offensive, defamatory, in breach of confidence, in breach of any intellectual property (including any trade mark or copyright). This extends to violations due to any spamming and or bulk email activity for which West5web can and will follow up in the courts of law.

The customer shall take reasonable precaution to prevent the reception and transmission of viruses to the West5web network and beyond and shall not attempt any intentional and malicious damage to the West5web network or use the service to affect other computers.

It is the customer's responsibility to keep all user names and passwords secure and not allow third parties access to them or to store them on any computer in plain text or in a format that is easily accessible. The customer will notify West5web immediately by telephone or e-mail in any event of a username or password becoming known to a third party.

Sub Leasing:

The customer agrees not to re-assign, re-sell, sub-lease or transfer their account in any way, shape or form without the proper procedures being followed as required by the appropriate domain name registry. Contravention shall lead to immediate termination of the service to the customer by West5web.

Domain Names:

West5web will register a domain to an individual and/or company on a per domain basis and the individual or company is granted exclusive use of this domain so long as all fees are paid and the balance of any accounts are kept up to date.

By registering a name you agree to keep West5web fully and effectively indemnified at all times against action brought about by any person, persons or company against you in using the name. You will assume liability and costs for any such action and release West5web and its associated companies should any such situation arise.

Any registered domain can be used for any legal, decent and honest use on the internet and must not breach any internet laws. The name cannot be used for any immoral or pornographic use. The registrant agrees to have read and accepted the terms and conditions of the appropriate domain registry before ordering a domain name for registration by West5web.

West5web reserves the right to delete or suspend any domain name if payments have been defaulted upon and may at its discretion levy admin charges in re-establishing any domain or service thereof.

West5web reserves the right to vary the rate charged for domain name registrations and renewals and/or modify the services offered providing at least 28 days notice via its website of any cost or service changes.

Any domain transfers should be made in writing via email only and no refunds will be due for domain registrations. Domain transfer requests - provided all details are correct and procedures followed by the customer - will be carried out by West5web assuming all outstanding invoices/balances have been settled by the customer with West5web.

In the event of a customer wishing to transfer their domain name to another internet service provider (ISP), a small transfer charge equal to the current annual hosting charge will become payable.

General Terms and Law:

West5web reserves the right to do normal system housekeeping such as creating back-ups AND do not accept responsibility for ensuring back up works though - your data security is your own problem.

If West5web suspect any illegal activity, we may notify the authorities and reserve the right to do anything on the system which our lawyers advise us to do in the protection of the system.

You acknowledge that no joint venture, partnership, employment, or agency relationship exists between you and West5web as a result of your use of West5web. You agree not to hold yourself out as a representative, agent or employee of West5web. You agree that West5web will not be liable by reason of any representation, act or omission to act by you.

West5web, under intellectual property and internet law, reserve the right to cancel and/or remove services if a customer is found to be causing/writing anything that is factually untrue and is potentially damaging towards West5web, this includes libel, slander and defamation of character.

Intellectual Property Rights:

All information, both text and pictures supplied by the customer is copyrighted to the customer. All information, both text and pictures supplied by West5web is copyright to West5web. All website designs are also copyright of West5web. We reserve the right to place our banner on all websites that we produce.

In the event that the customer cancels their subscription to West5web, or requests a transfer away from West5web, all information owned by the customer can be retained. However the website itself will be taken down from the world wide web. Any attempt to claim the work of West5web as their own by a current or former customer is in breach of our intellectual property rights and may result in legal action.

West5web Website Usage:

If you continue to browse and use our website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern west5web’s relationship with you in relation to this website.

The term “west5web” or “us” or “we” refers to the owner of the website whose registered office is 169 Linden Court, Brunswick Road, London, W5 1AL. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Website Disclaimer:

The information contained in this website is for general information purposes only. The information is provided by west5web and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

Through this website you are able to link to other websites which are not under the control of west5web. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, west5web takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

Copyright Notice:

This website and its content is copyright of west5web - © west5web 2020. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
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